Terms of Use

Brandon Larsen
Oct 27, 2024
4 min read

Updated: Jan 24

Last Updated: 1/24/2025

Welcome to Front Door Healthcare (the “Website”). By accessing and using this Website, you agree to the following Terms of Use. Please read these terms carefully before using the Website. If you do not agree to these terms, you may not use the Website.

1. General Information and Education Only – No Medical Advice

The content provided on this Website is for informational and educational purposes only. It is designed to provide general information about healthcare options for various symptoms, conditions, and treatments, as well as assistance with medical-related tasks. The content is not intended to be, nor should it be interpreted as, medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare professional for any medical condition or concerns you may have. Never disregard or delay seeking professional medical advice based on information you have read on this Website.

2. Education and Assistance Offered

Front Door Healthcare provides services to assist you in navigating the complexities of the healthcare system. Our services include:

Appointment Education and Scheduling: Helping you find and schedule appointments with the right medical providers to help you based on your specific needs, including factors such as insurance coverage, cost, provider quality, and personal preferences.
Care and Medication Education: Assisting you in identifying lower-cost, high-quality healthcare services, treatments, sites of services and medications, while ensuring adherence to your prescribed care plan.
Appeals Education and Support: Facilitating the appeals process related to healthcare coverage decisions or insurance claims, helping you understand the process and navigate any necessary steps.
Insurance Benefit Education: Helping you understand your health insurance benefits, coverage options, and any potential out-of-pocket costs associated with your care.
Health Insurance Education Consultation: While we are not licensed insurance brokers and will not sell you a plan, we can be a 3rd party to help you know if the plans you are looking at will meet your needs.
Symptom and Care Option Education: Providing information to help you explore various care options for your symptoms or health conditions, including self-care strategies and professional medical consultations, so you can make informed decisions about addressing the root causes of your medical challenges.
Provider and Insurer Communication Education: Offering suggestions for questions to ask healthcare providers and insurance companies to help you make more informed choices about your care and coverage.
Medical Billing Education and Assistance: Assisting with medical billing inquiries, including explaining charges, disputing discrepancies, and seeking clarification on complex billing issues.

Our goal is to guide you through healthcare processes and enhance your overall experience. However, Front Door Healthcare does not provide medical or legal advice, and our services should not be used as a substitute for professional consultation with healthcare providers, insurance representatives, or legal professionals. Always seek the advice of a qualified expert for medical, insurance, or legal matters.

3. No Doctor-Patient Relationship

Your use of the Website or engagement with our services does not create a doctor-patient, therapist-client, or other healthcare professional relationship between you and Front Door Healthcare or any of its employees, partners, or contributors. The information and services provided by Front Door Healthcare are not a substitute for professional medical care or legal consultation.

4. Use of Content

The Website and its content, including text, graphics, images, and other materials, are owned by Front Door Healthcare or its licensors. You may access and use the content solely for your personal, non-commercial use. You may not modify, reproduce, distribute, or create derivative works from the content without our express written consent.

Any unauthorized use of the content may violate copyright, trademark, and other laws and may result in legal action.

5. Limitation of Liability

While we strive to provide accurate and up-to-date information, Front Door Healthcare does not make any representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of any information on the Website or through our services. The content and services are provided “as is” without any warranties of any kind.

To the fullest extent permitted by law, Front Door Healthcare shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Website or our services. This includes, but is not limited to, damages resulting from errors or omissions in the content or services, or your reliance on any information provided.

6. Third-Party Links and Resources

The Website may contain links to third-party websites or resources. These links are provided for your convenience and do not constitute an endorsement by Front Door Healthcare of the content on these third-party sites. We are not responsible for the content, practices, or privacy policies of these external websites.

7. User Conduct

By using this Website, you agree to:

Use the Website only for lawful purposes.
Refrain from posting any content that is harmful, offensive, defamatory, or otherwise inappropriate. We reserve the right to remove any comments or other materials from the website or social media postings at any time for any reason.
Not engage in any activity that disrupts or interferes with the functioning of the Website.

We reserve the right to remove any content that violates these Terms of Use.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your data as described in the Privacy Policy.

9. Changes to the Terms of Use

Front Door Healthcare reserves the right to modify or update these Terms of Use at any time without notice. Your continued use of the Website or our services after any changes indicates your acceptance of the revised terms.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of United States of America, without regard to its conflict of law principles. Any legal action or proceeding related to your use of the Website or services shall be brought exclusively in the state courts located in Colorado.